Shipping policy

What to Expect When You’re Expecting Gulaabi

Your furniture is the result of many hands and many hours, from sourcing raw materials to final assembly.

We stay in touch with you throughout the process and work closely with you on any logistical challenges.

Delivery Timeline

- Made-to-order furniture: 6–8 weeks
- In-stock products: 3–4 weeks
- A specific delivery date can be confirmed only after the item has completed production and passed final quality checks.

Coordinating Delivery

- Our team or delivery partner will contact you to coordinate delivery.
- We request flexibility with delivery windows and discourage rescheduling, as this may lead to delays or returned shipments.
- Depending on your location, delivery may be handled by the Gulaabi Bungalow team or a third-party courier.

Delivery & Unboxing

- Some items may be crate-packed or require assembly.
- Delivery partners may not be equipped to carry furniture up multiple flights of stairs or unpack items. Please ensure lift access or arrange additional help if required.
- Items that do not fit through entryways or service lifts will be the customer’s responsibility.

Transit Damage 

- In rare cases, items may be damaged during transit.
- Please unbox and inspect your furniture within 7 days of delivery.
- Report any damage immediately with clear photographs.
- Do not leave parcels unopened for extended periods.
- Gulaabi Bungalow will arrange repair or touch-ups at your location at our expense.